Privacy Policy

This privacy policy is provided to help you understand how and why Royals Travels collects, uses and protects the data you provide when you visit and use

Please note that we reserve the right to change our privacy policy without prior notice as we see fit, at any given time, of which you will be promptly updated. If you are looking to make sure you remain up-to-date with the latest changes we make, you are recommended to visit this page frequently.

If anyone does not want their information to be processed under this Privacy Policy, a specific part of it or in general, we advise you not to use our services. The policy applies to all users that choose to use our services.

Changes to This Privacy Policy

Visitors must keep in mind that we regularly update our privacy policy to keep up with changing legislation and changes in how we store and process personal information. Hence, we retain the right to revise this Privacy Policy as we see fit, as mentioned above. Depending on the types of changes we are looking to bring forth, we may provide updates via email regarding your personal information. Alternatively, we may also update the policy without prior notice by updating a revised version directly on our website. So, visitors are requested to regularly check the Privacy Policy page to stay up-to-date on the changes being made.

The Information We Acquire

When you register for an account, we may ask for your contact information including but not limited to your name, address, telephone number and email address.

Any personal information that you will be asked to provide and the reasons why they are required will be made clear to you when we ask you to provide said personal information.

Furthermore, when you visit our website, we may collect the following data:

  • Your IP address
  • Data profile regarding your online behaviour on our website
  • Other interests such as your preferences and interests

We collect the above-mentioned data for various reasons including:

  • To improve our services
  • To understand your needs
  • To contact you to take part in market research surveys
  • To send emails containing information we think you may find interesting
  • To customize your user experience on our website depending on your personal and online behaviour.

When collecting personal information or storing them, we will ask for our explicit consent. However, there are certain limited situations where this might not happen. In such instances, we ensure your privacy rights remain protected.


By using our website, you hereby consent to our Privacy Policy and agree to all of the terms that have been put forward in this document.

By providing your personal information to us, you will be explicitly agreeing to our collection and use of information.

Web Browser Cookies

Our website will send a cookie to your device. Cookies are small pieces of data that are sent to browsers from web servers that are stored on the computer’s hard drive. However, these cookies cannot read the data that is present on your hard drive or files that may have been created by other websites. Cookies we send will also not cause any form of damage to your computer system. The cookies allow us to recognise individual users and visitors when they return to our website using the same web browser or device. They help us identify the areas of the website that you have visited and we may use this information to personalize the content you see while on our website. We never store unencrypted personal information in the cookies and we do not link any non-personal information from cookies to any visitor’s or user’s personal information.

We may allow some third parties to recognise or place unique cookies on your web browser for marketing purposes or to optimise our website. Any information that is provided to these third parties using cookies will be to enhance the overall user experience by offering more relevant marketing. Also, any third-party tools and/or services that we use may send cookies to users of our website and might also collect relevant user information.

Analytics Partners

We use analytics partners to analyse traffic and usage for our services. As an example, we may use analytics partners to measure and analyse, in the aggregate, the number of unique visitors to our website.

Log File Information

Your device or web browser will automatically report log file information each time you access our service. When you use our services, our servers will automatically record certain log file information. These may include anonymous information such as your browser type, web request, exit/referring pages, number of clicks and URLs, how you interact with certain links on the website, landing pages, domain names and pages viewed along with similar information.

Sharing Information with Authorities

We may preserve, access and share your information with law enforcement, regulators, police, intelligence sharing and others under our, or, we have a good-faith belief that it’s vital to prevent, address or detect breaches and fraud, or any type of illegal or harmful activity.

Information Storage

We only retain personal information for as long as is permitted by applicable laws and as long as is necessary. As described earlier, we will retain some personal information for as long as you are using our services and browsing our website. However, we may continue retaining your personal information after we have ceased such users for certain legitimate purposes. For instance, if you have opted out of our marketing communications, we may retain limited details about you to ensure we honour your opt-out request. And, we might retain your personal information to meet our legal requirements and to exercise or defend our legal rights.

Contacting Us

If you have any questions or concerns about this Privacy Policy, you may get in touch with our Group Data Protection Officer or our Privacy team by submitting a request.