The Information We Acquire
When you register for an account, we may ask for your contact information including but not limited to your name, address, telephone number and email address.
Any personal information that you will be asked to provide and the reasons why they are required will be made clear to you when we ask you to provide said personal information.
Furthermore, when you visit our website, we may collect the following data:
- Your IP address
- Data profile regarding your online behaviour on our website
- Other interests such as your preferences and interests
We collect the above-mentioned data for various reasons including:
- To improve our services
- To understand your needs
- To contact you to take part in market research surveys
- To send emails containing information we think you may find interesting
- To customize your user experience on our website depending on your personal and online behaviour.
When collecting personal information or storing them, we will ask for our explicit consent. However, there are certain limited situations where this might not happen. In such instances, we ensure your privacy rights remain protected.
By providing your personal information to us, you will be explicitly agreeing to our collection and use of information.
Web Browser Cookies
Our website will send a cookie to your device. Cookies are small pieces of data that are sent to browsers from web servers that are stored on the computer’s hard drive. However, these cookies cannot read the data that is present on your hard drive or files that may have been created by other websites. Cookies we send will also not cause any form of damage to your computer system. The cookies allow us to recognise individual users and visitors when they return to our website using the same web browser or device. They help us identify the areas of the website that you have visited and we may use this information to personalize the content you see while on our website. We never store unencrypted personal information in the cookies and we do not link any non-personal information from cookies to any visitor’s or user’s personal information.
We may allow some third parties to recognise or place unique cookies on your web browser for marketing purposes or to optimise our website. Any information that is provided to these third parties using cookies will be to enhance the overall user experience by offering more relevant marketing. Also, any third-party tools and/or services that we use may send cookies to users of our website and might also collect relevant user information.
We use analytics partners to analyse traffic and usage for our services. As an example, we may use analytics partners to measure and analyse, in the aggregate, the number of unique visitors to our website.
Log File Information
Your device or web browser will automatically report log file information each time you access our service. When you use our services, our servers will automatically record certain log file information. These may include anonymous information such as your browser type, web request, exit/referring pages, number of clicks and URLs, how you interact with certain links on the website, landing pages, domain names and pages viewed along with similar information.
Sharing Information with Authorities
We may preserve, access and share your information with law enforcement, regulators, police, intelligence sharing and others under our, or, we have a good-faith belief that it’s vital to prevent, address or detect breaches and fraud, or any type of illegal or harmful activity.
We only retain personal information for as long as is permitted by applicable laws and as long as is necessary. As described earlier, we will retain some personal information for as long as you are using our services and browsing our website. However, we may continue retaining your personal information after we have ceased such users for certain legitimate purposes. For instance, if you have opted out of our marketing communications, we may retain limited details about you to ensure we honour your opt-out request. And, we might retain your personal information to meet our legal requirements and to exercise or defend our legal rights.